Chris Aleman

AI | Customer Success | Digital Automation

Role: Director, Ai Center of Excellence at IntelePeer
Location: Miami-Fort Lauderdale, FL, US
LinkedIn followers: 500 followers

About Chris Aleman

I help great customers evolve their business by opening a can of whoop-aaS with our Atmosphere platform. This all starts by turning their vision into our combined strategy. Along the way, we’ll continue to build their value by creating new and “out of the standard box” ways to increase their overall customer experience.I’m a results- driven and highly committed Customer Success Manager who loves digging into a customer’s issue and solving it with modern technology. I create, and then scale those solutions on customers that matter. When I’m not whooping-aaS, I’m perfecting my already amazing Smoked Old Fashioned, running a Booster Club for a local High School, and perfecting my softball swing.

Experience

Director, Ai Center of Excellence
IntelePeer
Jan 2025 — Present

Education

Florida National University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Skills

Coaching
Microsoft Office
Leadership Development
Operations Management
Telecommunications
Customer Retention
Customer Service
Direct Marketing
Outsourcing
Program Management
Call Center
E-Commerce
Cisco
Time Management
Quality Assurance
Team Leadership
Customer Experience
Customer Satisfaction
Android
Blackberry
Integration Testing
Team Building
Management
Process Improvement
Firearms
Cisco Technologies
Leadership
Call Centers
Microsoft Excel
Access

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