Chris Fischer
Product Management
- Role
- Staff Product Manager at Genesys
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Chris Fischer
Results driven product and operations leader focused on delivering value to the customer. Recognized for building products, developing outstanding relationships and executing on project requirements.
Experience
Staff Product Manager
Oct 2021 — Present
Product lead for Billing systems, AI Admin experience and Observability SME at Genesys Cloud. Responsible for understanding, defining, and delivering AI orchestrated experiences. In addition, creating new and expanding product features relating to customer self-service tooling, operational insights, and developer activities for Genesys Cloud. A key part of this is defining the Genesys Cloud self-service roadmap and aligning it to the organizational and strategic goals. Identifying and delivering strategic products to enhance our Experience Orchestration offering and provide the necessary infrastructure for our ecosystem. Delivering a next level customer support experience both for internal and external stakeholders.
Education
Radford University
Bachelor of Science - BS, Data Modeling/Warehousing and Database Administration
Reynolds Community College
Associate of Science - AS, Computer Science
Thomas Nelson Community College
Associate of Engineering, Industrial & Systems Engineering /and Business Management
Purdue University
Master of Science - MS, Artificial Intelligence
Skills
- Recruiting
- Sales
- Technical Recruiting
- Temporary Placement
- Cold Calling
- Sourcing
- Contract Recruitment
- Internet Recruiting
- Talent Acquisition
- Applicant Tracking Systems
- Staffing Services
- Interviews
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