Chris Zinnecker

Configuration Specialist @Cloud Inventory

Overland Park, KS, US

Meet with customers to understand their current technical environment, key businessissues and future technology requirements.• Provided demos for all products that fit the customer’s needs.• Work closely with the customer to provide the appropriate technical solution based on their needs.• Identify requirements to allow for the configuration of a perfect fit solution.• Provided product updates and technical advice – explained technical capabilities and business benefits of the solution to the customer from engineering level to the more senior executives. • Provide constant updates regarding anything about the customer orders including any issues that may arise for the customer. • Ensured that all customer requests are processed in an efficient and effective manner.• Support account executives in the development of customer quotes and contracts.• Worked with vendors on ways to improve business processes, and negotiate pricing discounts. • Compile statistics and prepare reports for management or regional sales manager as requested.• Extensive use of SalesForce, MS-Word, and MS-Excel Goals Met: Achieved the quarterly sales by 90% every year, increased sales by 30%, increased customer satisfaction by 100%.