Chris Zimmer
Senior Vice President, Claims Field Operations @Erie Insurance Group
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WORK HISTORY
Senior Vice President, Claims Field Operations @Erie Insurance Group
Erie, PA, US
Chris Zimmer, CIC, LUTCF, serves as senior vice president, Claims Field Operations, at Erie Insurance, a Fortune 500 regional property/casualty and life insurer based in Erie, Pennsylvania. Erie Insurance writes approximately $6 billion in annual Direct Written Premiums. The primary responsibility of the Claims Field Operations role is sustaining and enhancing ERIE’s delivery on its Above all in Service commitment. It includes oversight of the entire claims operating territory encompassing their 23 field claims offices, Small Claims Units, Workers Compensation and Subrogation operations. The Claims Field Claims organization is responsible for settling approximately claims annually.Zimmer joined ERIE in 1991 as a district sales manager in Erie, Pennsylvania. In 1995, he moved to Charlotte, North Carolina as a branch manager where he started a new branch office overseeing Agency appointments, sales and claims. In 2003, he was promoted to regional vice president of ERIE’s Southeastern Region, which includes sales and claims operations oversight within the states of North Carolina, Virginia, Tennessee and Maryland. Zimmer held this position until November 2008, when he was promoted to senior vice president of Claims Field Operations. Zimmer’s responsibilities include staffing, budgeting and overseeing processes, as well as identifying ways to improve the efficiency and effectiveness of the field claims operations for the benefit of Agents, Policyholders and the company. Specialties: Claims, Operations, Sales, Agency Management, State Expansion and Underwriting, Management.
SKILLS
ABOUT CHRIS ZIMMER
Chris Zimmer, CIC, LUTCF, serves as senior vice president, Claims Field Operations, at Erie Insurance, a Fortune 500 regional property/casualty and life insurer based in Erie, Pennsylvania. Erie Insurance writes approximately $6 billion in annual Direct Written Premiums. The primary responsibility of the Claims Field Operations role is sustaining and enhancing ERIE’s delivery on its Above all in Service commitment. It includes oversight of the entire claims operating territory encompassing their 23 field claims offices, Small Claims Units, Workers Compensation and Subrogation operations. The Claims Field Claims organization is responsible for settling approximately claims annually.Zimmer joined ERIE in 1991 as a district sales manager in Erie, Pennsylvania. In 1995, he moved to Charlotte, North Carolina as a branch manager where he started a new branch office overseeing Agency appointments, sales and claims. In 2003, he was promoted to regional vice president of ERIE’s Southeastern Region, which includes sales and claims operations oversight within the states of North Carolina, Virginia, Tennessee and Maryland. Zimmer held this position until November 2008, when he was promoted to senior vice president of Claims Field Operations. Zimmer’s responsibilities include staffing, budgeting and overseeing processes, as well as identifying ways to improve the efficiency and effectiveness of the field claims operations for the benefit of Agents, Policyholders and the company. Specialties: Claims, Operations, Sales, Agency Management, State Expansion and Underwriting, Management.
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