Chris Young
Regional Service Manager @J.B. Hunt Transport Services, Inc.
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WORK HISTORY
Regional Service Manager @J.B. Hunt Transport Services, Inc.
Lowell, AR, US
Served as the point of contact between marketing and field operations to enhance communication, problem solving and service implementation. Utilized company and non-company assets to ensure the movement of approximately loads weekly. Monitored and maintained equipment pools for customers. Worked with RAM and NAM regarding potential new business for intermodal and maintaining existing intermodal business. Monitored allocations and customer compliance and get to the main root cause when not met. Assisted in determination and service performance strategies where J.B. Hunt is not meeting service expectations of its customers. Monitored intermodal key performance indicators including customer spot days and dwell.
EDUCATION
NorthWest Arkansas Community College
A.A., General Studies
University of Arkansas
B.A., History
SKILLS
ABOUT CHRIS YOUNG
Over 20 years in the transportation and logistics management field. Worked with both air and ground based assets. Have been responsible for equipment worth over $300 million. Managed and led teams as large as 46 people. Served as a trainer in the fields of history, safety, operational risk management, physical training, and new employee initiation. Experienced in discipline management, innovative teaching methods, and organization. Strong customer service skills and a history of achieving measureable success.Specialties: Transportation and logistics management, equipment utilization, personnel management, training and education, customer service.
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