Chris Wolfe

Business Process Management | Operations Director | Project Manager | Client Relations | Vendor Oversight & Compliance

Role: Vice President at Mortgage Connect, LP
Location: Pittsburgh, PA, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Chris Wolfe

Experienced senior management professional with 20 years in mortgage services, title insurance, and mortgage originations. Proven history of launching new clients, managing internal and external production staff, and implementing new systems, technologies, and processes. Extensive success in Operations Management, Client Relations, Project Management, and Business Process Management.

Experience

Vice President
Mortgage Connect, LP
May 2024 — Present
Scheduling, Vendor Management, and eSign Production• Work closely with trade vendors on a day-to-day basis to drive costs, control for serviceexcellence and mitigate risk across the organization.• Oversee and implement program for the efficient scheduling of notary signings.• Assist in the development of the vendor management policy, program and procedures• Create criteria for and facilitate vendor selection and contract negotiation processes, includingoverseeing opportunities to negotiate lower fees.• Establish vendor cost controls to reduce vendor billing errors• Assist Review vendor performance statistics and management reports.• Manage electronic signature production for company initiatives• Create procedures for and oversee complete process for new vendor setup• Address exception trends in any measurable SLAs as identified• Address client /vendor issues as identified

Education

University of Pittsburgh
Certificate
University of Pittsburgh
Bachelor of Arts - BA

Skills

Key Client Relationships
Vendor Management
Project Planning
Ad Hoc Reporting
Escrow
Business Analysis
Leadership
Client Relations
Account Management
Business Relationship Building
Project Management
Team Building
Process Management
Customer Relationship Management (Crm)
Access
Client Relations Skills
Microsoft Excel
Project Coordination
Process Optimization
Analytical Skills
Business Workflows
Strategic Planning
Business Process Management
Title Insurance
Real Estate
Product Strategy
Manage Client Relationships
Operations Management
Client Development
Customer Service
Reporting & Analysis
Integration
Relationship Development
Data Analysis
Workflow Management
Performance Reporting
Mortgage Lending
Loan Origination
Credit
Business Process Improvement

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