Chris Wise

WORK HISTORY

EDUCATION

SKILLS

ABOUT CHRIS WISE

Throughout my 18+ year career in IT, I’ve managed day-to-day operations, IT support, and project management functions in highly regulated industries. I’m frequently tapped to spearhead enterprise-wide critical networking, infrastructure, and upgrade projects. I’ve earned a reputation for resolving highly-complex and challenging IT issues, and I’m known for uncovering innovative solutions that eliminate chronic business pain points. Notable career highlights include: • Upgraded all Dell desktops/laptops to Windows 10 – impacting 1,300 computers – within 3 months.• Initiated a full telephone upgrade across the enterprise; migrated from Cisco to Bell to integrate Skype Business.• Rehabilitated enterprise-wide video conferencing system to eliminate persistent challenges.• Introduced predictive identification of errors and executed a “silent” roll-out with zero impact to end-users.• Integrated Polycom Video Conference Real Presence hardware with Skype for Business.• Built an IT Committee Communications team to improve transparency.• Created 200+ Desjardins Credit Union (DCU) employee accounts in Active Directory. Additionally, my practical experience is complemented by a completion of the 2-Year Computer Programming Program at the Durham College School of IT and proficiencies with numerous networking tools, operating systems, and hardware/software. I’m always happy to expand my professional network; connect with me here or by email at c••••••••@bell.net Specialities: • Network & Operations Systems• Hardware & Software Maintenance• End-User Communication• Network Set-Up Maintenance• IT Infrastructure Projects• Vendor Selection & Management• IT Project Management & Execution• Team Collaboration & Leadership• Problem Diagnosis & Troubleshooting• IT Support Operations