Chris Whitehead

About Chris Whitehead

Extensive experience developing, implementing, and measuring strategic and business planning initiatives and processes for AT & T. Proven ability to lead cross-functional teams to implement change. Leader in building organization-wide planning capabilities and knowledge needed to implement cutting-edge strategic and operational planning priorities.

Experience

1. Director Reporting & Analysis, Data Insights

   AT&T

   Jan 2016 — Present · Dayton, OH, US

   Lead a team of 25+ managers to design and implement data & analytics capabilities needed to transform and support Business and Operations• Transformed the Business Fiber and Mobility reporting process by creating a Seller Dashboard by Product which drives seller performance across all channels and segments; ranks seller performance and connects result to compensable products. Manage the sales pipeline from Issued to Billed analyzing attainments and processing times.• Lead all executive reporting and attainment reporting across all Business Operations and Segments. Includes the design and execution of best-in-class dashboards and scorecards to bring on-time, accurate visibility into sales organizational and seller performance.• Lead weekly executive communication for drill-down on results and key actionable takeaways; Manage all Business Product reporting across the Fiber and Mobility products to align results, outlook, and attainment. • Developed campaign scorecards to measure effectiveness based on Key Performance Indicators (KPIs) and aligns activities to business strategy and allows teams to monitor their progress towards goals. Drive strategy and content for sales tools.

Education

• University of Maryland College Park

  MBA

Skills

• Cross-Functional Team Leadership
• Customer Service
• Strategic Planning
• Management
• Team Building
• Program Management
• Strategy
• Leadership
• Account Management
• Public Speaking