Chris Watts

WORK HISTORY

EDUCATION

ABOUT CHRIS WATTS

If your organization could benefit from an information technology expert and process improvement champion, leading IT-related projects, building systems infrastructure, and streamlining standard operating practices, I invite you to take a review of my profile. Stellar record of planning, organizing, and coordinating the risk management programs; administer the insurance and risk management functions while recommending changes to insurance policies. Leverage extensive investigation, evaluation, and negotiation to save companies $100M+ in indemnity payments. Seasoned data analyst; able to increase operational efficiency through report generation, interpretation, and best practice recommendations to senior management. Career Accomplishments: Significantly increased claim handlers’ efficiency, eliminating the need for manual data entry by conducting in-depth research to recommend and teach the use of technology. Delivered real-time metric analysis to reduce the length of time catastrophe operations remained open; increased number of customers serviced per employee and managed support staff in a highly visible and fast paced environment. Resolved policy and contract disputes across multiple states in an expedient fashion to minimize indemnity paid per occurrence. Acted as a liaison for executive management providing real time reports and data analytics. Competent communicator with excellent interpersonal and superior negotiation skills; translate complex technical concepts and build collegial relationships with colleagues, clients, and external vendors. Utilize critical thinking and solid judgment to solve problems, makes decisions, and resolve complex issues inherent in handling losses, as well as planning and organizing activities throughout claims management process. Remarkable efficiency in managing risk via claims, purporting industry best practices, providing pertinent information to external customers and vendors, and driving achievement of department and company results. Connect with me today to know how I will make your mission my mission! Staying business minded and family oriented keeps me grounded and focused. Always keeping in mind each day is a gift that brings new opportunities to grow and learn.