Chris Warhop

Production Support Analyst @Press Ganey

South Bend, IN, US

Responsible for investigation, resolution, and communication of break-down incidents for products, platforms, reports, and data deliverables that are in production. Communicated impact of incidents to clients and determined the strategy and steps to take to resolve them. Prioritized defect fixes for our internal applications and tools, updating stakeholders from implementation through completion. Selected Contributions: Established a cross-collaboration environment, shared status…