Chris Walloch

About Chris Walloch

I lead health plan IT implementations with deep expertise in Epic Tapestry and Managed CareCurrently managing a team of 7 at UCLA Health\'s Medicare Advantage Plan, overseeing the full Tapestry suite: Enrollment & Eligibility, Premium Billing, CRM, Utilization Management, PDM, Claims & Encounters. I\'ve built and led 10+ vendor technical integrations with Epic and driven data analysis innovation using Epic APIs and data pipelines.My leadership philosophy is rooted in servant leadership — I believe my job is to remove obstacles, develop my team\'s careers, and create an environment where people do their best work. The results follow naturally when you invest in your people first.My career spans 20+ years across health plans, academic medical centers, community health systems, and MSOs:→ Epic Tapestry implementation & optimization→ Medicare Advantage plan operations & CMS compliance→ EMR implementations (Epic, Allscripts, NextGen)→ Health information exchange (HIE) & HL7 integrations→ Data migrations, ETL pipelines, system conversions→ Teams up to 20 people,$2M+ budgetsPreviously served as Interim Director of IT Applications at Hoag (20-person team, Epic Ambulatory + Tapestry + MyChart + Healthy Planet) and Director of IT at Connected Care/ExceleraHealth (Epic EHR implementation from scratch).Epic Certified: Ambulatory, Data CourierEpic Trained: Tapestry, Healthy Planet, Chronicles, ClarityOpen to expert network consultations, advisory engagements, and Director/VP-level opportunities in Health Plan IT.

Experience

1. Application Manager Tapestry Healthplan

   UCLA Health

   Nov 2023 — Present · Los Angeles, CA, US

   Managing a team of 7 individuals responsible for implementing and supporting EPIC Tapestry Health Plan functionality.Working with UCLA health plan business operations to Implement and support Tapestry for health plan.Overseeing the implementation of Tapestry Enrollment and Eligibility, Premium Billing, CRM, Utilization Management, PDM (Provider Data Management), Triplets, Claims and Encounters.Managing the implementation and support of technical integrations with over 10+ vendors and EpicLeads innovation of data analysis and integration into Epic using APIs and Local Artificial Intelligence AI modelsOther leadership items included, goals, reviews, budgeting, hiring/ terminations.

Skills

• Requirements Gathering
• Healthcare Consulting
• Hit
• Software Documentation
• Sdlc
• Practice Management
• Information Technology
• Data Conversion
• Business Analysis
• Cpoe
• Integration
• Training
• Testing
• Process Improvement
• Healthcare
• Nextgen
• Health Information Management
• Systems Analysis
• Databases
• Hl7
• Hl7 Standards
• Healthcare Management
• Project Management
• Ambulatory
• Healthcare Information Systems
• Healthcare Information Technology
• Sql
• Visio
• Electronic Medical Record (Emr)
• Health Information Exchange
• Pacs
• Software Implementation
• Informatics
• Requirements Analysis
• Healthcare Industry
• T-Sql
• Epic Systems
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Emr
• Meditech