Chris Wagner
Senior Director Business Development Communications and Media @Conduent
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WORK HISTORY
Senior Director Business Development Communications and Media @Conduent
NJ, US
Plans, directs, and coordinates the activities to drive revenue growth and profitability in alignment with Sutherland’s Sales objectives. • Develops sales plans and overall strategy to meet or exceed annual and quarterly targets.• Collaborates with Sales Enablement and Sales Operations teams, regional delivery leadership. • Promotes Sutherland’s values, policies, philosophies and executive leadership direction to ensure organizational performance
EDUCATION
Brigham Young University
Master's, Business Administration
Brigham Young University
BA, English
SKILLS
ABOUT CHRIS WAGNER
PROFESSIONAL SUMMARYResults-driven Sales Professional and Account Management Leader, leveraging 18+ years of contact center sales marketing and client services success Board level sales expert with extensive C-level rolodex Tenacious Fortune 500 “hunter and closer” with deep understanding of the sales cycle Key account SME and expert “farmer,” driving revenue growth and solutions development Top performer who thrives in high-expectation environments Articulate communicator, building rapport and trust at all corporate levels Quota-breaker, consistently leading sales organizations in revenue generation Customer experience SME Charismatic leader, transforming underperforming organizations and energizing declining revenues Top talent recruitment, management, and mentoring expert Enterprise change agent, creating success-oriented cultures CORE COMPETENCIESCRM in BPO Industry Lean Six Sigma Black Belt Large deal pursuit and capture strategies Client facing and executive presentation skills Client services, business development, and marketing strategies Consultative, solution-based revenue generation from embedded accounts New logo penetration Project management Forecasting and pipeline development Lead generation Sales training Complex multi-vendor software solutions Business analytics Pricing and contract negotiations Strategic alliances Metrics-driven sales processes M&A Product development Close-ratio improvement strategies Sensitivity to cultural and organizational diversity Regulatory compliance Business process reengineering BU/LOB operations Solutions design Consistent record of delivering unprecedented revenue
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