Chris Tyszka

Technical Inside Sales Representative @Mrc Global

Captial Projects Division - Edmonton, AB, CA

Provide technical assistance and support for customers regarding technical specificationsof products, and trouble shoot applications as needed.• Understand the customers’ business and determining customer requirements andexpectations in order to recommend specific products and solutions.• Maintain various records and files including rebate files, stock transactions, price catalogs,customer lists, product catalogs, and discounts.• Maintain knowledge of current product pricing.• Obtain price quotes from Mills/Vendors and Supply Management Groups for resale tocustomers and providing price quotes for customers.• Handle confidential information relating to product and resale costs and expense items.• Maintain and approving quality standards.• Learn new procedures and product information as required.• Set up correct description of all inventory items; add new inventory to system as needed.• Specialized in project work, main account CNRL.• Achieved complete internal and external client satisfaction on a continual basis.• Customer service and supplier relations resolution.• Interpreting spec sheets accurately.• Followed AML/Specification procedures (pipe, valves, fittings)• Specialized in carbon, low temp material and alloy material.• Worked along side EPC’s/End-users.• Other Related Project Experience: CNRL Horizon/Primrose/Kirby/Britnell Syncrude: Mildred Lake Imperial Oil: Kearl Lake Husky Sunrise Suncor Shell Williams Energy Devon Encana Nexen