Chris Tyler

Chief Experience Officer @Adventure Credit Union

Lansing, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Chief Experience Officer @Adventure Credit Union

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MI, US

EDUCATION

2000 — 2007

Lansing Community College

Associate of Science (A.S.), Media Technology with Emphasis on Audio Production

2012 — 2014

Northwood University - DeVos Graduate School

Master of Business Administration (M.B.A.), Business Administration and Management, General

2008 — 2010

Michigan State University

Bachelor of Arts (B.A.), Human Resources Management

SKILLS

CreditCustomer ServiceManagementTeam BuildingCoachingHuman ResourcesInformation TechnologyMicrosoft OfficeBankingAdult Learning TheoryFinancial RiskBusiness StrategyPerformance ImprovementLoansBudgetsTrainingNew Business DevelopmentLeadershipConsumer LendingOutbound MarketingTerminationsBusiness DevelopmentHiringCredit UnionsTeam LeadershipAccountingSales ManagementPerformance MeasurementPerformance ManagementPerformance Appraisal

ABOUT CHRIS TYLER

Professional Statement:I am a highly motivated, team-oriented servant leader with a track record of seeking out additional responsibility, being a catalyst for positive change, and viewing problem situations as opportunities. I am a strategic thinker with a well-developed understanding of the enterprise-wide effects and interplay of individual business unit decisions and contributions. I am passionate about bringing out the unique talents of others and boosting organizational performance through effective performance management and talent development techniques.Skills Summary:Diversity of experience in management, human resources, labor and union relations, financial institution operations, sales, and service excellence.Specialized understanding of human resources functions, policies, procedures, and employment law.Extensive experience as chief spokesperson for labor relations, grievance process, contract administration, and dispute resolution in a union environment.Proven background in operations and customer service encompassing such functions as customer complaint resolution, project management, performance appraisals, performance incentive design, scheduling, coaching, mentoring, and other management-level duties.Extensive experience with designing, implementing, and evaluating the effectiveness of training initiatives.Strong leadership, organizational, problem solving and communication skills.Highly skilled in the use of the Microsoft Office suite of applications and many other software applications.Formerly a Registered Notary Public.

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Chris Tyler — Chief Experience Officer at Adventure Credit Union in Lansing, MI, US | Unifers