Christopher Craig

About Christopher Craig

My mission is to revolutionize automotive training through expertly crafted content that empowers service professionals. With a robust background and education in automotive technology and management, I\'ve become an expert at developing curriculum that bridges practical know-how with strategic management skills. My efforts are focused on creating impactful educational experiences for service advisors, managers, technicians, parts associates and directors, ensuring they are well-equipped to excel in the fast-paced automotive industry.My role is multifaceted, involving collaboration with industry experts, scriptwriting, and overseeing production of comprehensive training materials. We\'ve successfully implemented video content that covers an array of topics from customer service fundamentals to advanced dealership operations. Through a combination of creative writing and talent development, I contribute to RockED\'s vision of setting industry standards in service excellence and professional growth.

Experience

1. Current Operations Officer

   United States Army Reserve

   Mar 2026 — Present

   I serve as the Current Operations Officer of a Brigade level Operations Section Team. I ensure mission success by coordinating personnel and communication to accomplish any task by maintaining operations and planning integrity. My duties require me to manage daily operations, coordinating movement, providing guidance to units on mission, and submitting and managing requests- I work within the regulation of warfighting functions to accomplish the mission in accordance with the commander’s intent by relying on objectivity, facts, empirical methods, and analysis.

Education

• Pennsylvania College of Technology

  Associate's degree, Automotive Engineering Technology/Technician

• Pennsylvania College of Technology

  Bachelor of Science - BS, Automotive Business Managment