Chris Swales

Learner Engagement Manager @Aim2learn Ltd

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2019 — Present

Learner Engagement Manager @Aim2learn Ltd

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Leeds, GB

Learner Engagement Manager (Adult Education & Sustainability)Supporting adult learners in retraining for careers in sustainable sectors nationwideLead and develop a team of Learner Engagement Advisors to support adult learners across the UK in accessing education and retraining opportunities aligned with the growing demand for green and sustainable careers. Responsible for strategic planning, team performance, and stakeholder collaboration to ensure high-quality learner journeys, from outreach through to course enrollment and career transition.Key Responsibilities:Manage and mentor a remote, nationwide team to deliver excellent learner engagement and support.Drive performance through KPIs, coaching, and continuous improvement initiatives.Collaborate with training providers and industry partners to align retraining pathways with market demand in sustainability-focused sectors.Develop outreach strategies to engage underrepresented groups and promote inclusive access to adult education.Report on learner progress, outcomes, and impact to senior leadership and funding bodies.

EDUCATION

1995 — 2005

The University of Sheffield

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SKILLS

Marketing StrategyInterviewingSocial MediaDirect SalesPeople ManagementSales ManagementCustomer ResearchStart-UpsPerformance ManagementSales ProcessOnline AdvertisingKey Account ManagementAdvertising SalesTraining & DevelopmentAccount ManagementRecruitingRecruitment AdvertisingPpcTelemarketingNegotiationCoachingTeam LeadershipSEODigital MarketingLead GenerationProblem SolvingEmail MarketingClient DevelopmentE-CommerceSocial NetworkingCustomer FocusCustomer LoyaltyRecruitment/RetentionOnline SalesDigital MediaConsultative SellingBusiness StrategyAdvertisingWeb AnalyticsAdvertising Agency

ABOUT CHRIS SWALES

Specialties: Lead Generation Creative concepts Production (on and…

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