Chris Summerville

Sales Director Key Accounts @Headlam Group plc

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Sales Director Key Accounts @Headlam Group plc

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Edinburgh, GB

EDUCATION

N/A

Telford College

Higher National Diploma

1982 — 1986

Portobello High School

Business Studies

N/A

Telford College

Business Studies

SKILLS

Retail SalesStaff DevelopmentSalesBusiness CoachingForecastingBusiness AnalysisConsumer LawBusiness PlanningTeam LeadershipSales ManagementCustomer ServicePerformance ManagementEmployee TrainingCustomer ExperienceExceeding TargetsCustomer SatisfactionLeadershipManagementTeam BuildingLoss PreventionSales ProcessNegotiationAccount ManagementInventory ManagementCoachingTime ManagementRetailSuccess DrivenStore ManagementBusiness DevelopmentNew Store DevelopmentMerchandising

ABOUT CHRIS SUMMERVILLE

Driven and focused on exceeding Business expectationsBelieve in working with clients to understand needs and build positive relationships and starting with the end in mind.Operations: Responsible for creating the right culture with teams to exceed budgeted expectations.Budget Management: Support People to deliver the Company budgeted expectations.Store Managers & Management Teams: Coach and develop management teams to communicate Company Goals whilst monitoring and supporting people performance, Whilst putting the Customer first.Goals: Create an engaged team focused on delivering the right values to empower success whilst supporting all colleagues & customers.Standards: Customer service experience and positive mental attitudes to provide the best customer experience in Retail with overall aim of customer satisfaction to support a positive experience.Multi Site Retail Experience within Sofas, Flooring & Dining gain from 18 years retail experienceConsistently delivering and exceeding company budgets in excess of 50 Million

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Chris Summerville — Sales Director Key Accounts at Headlam Group plc in Edinburgh, GB | Unifers