Chris Spires
Director of Client Services @University Of South Carolina Aiken
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WORK HISTORY
Director of Client Services @University Of South Carolina Aiken
Aiken, SC, US
Manage a team of 14 full/part-time staff and student worker direct reports in support of campus technology• Provide and coordinate technical support and training to more than 5500 active students, faculty, staff and affiliated members in a highly integrated environment of Windows and Macintosh computers, related peripherals and network infrastructure, BYOD mobile devices• Administer network systems such as Office 365 cloud services, SpydurPBX, on premise Exchange 2013, Impulse SafeConnect NAC, and Pharos print management system• Develop and maintain division websites, customer feedback system, documentation, social media presence and customer communications• Manage campus wide hardware inventory and purchasing• Coordinate support with other support groups and divisions as needed• Diagnose and repair system, software and network failures• Deploy and maintain software, hardware and network equipment
EDUCATION
Western Governors University
Bachelor of Science, IT – Administration
Community College of the Air Force
Associate of Science (AS), Information Technology
ABOUT CHRIS SPIRES
Experienced Director Of Client Services with a demonstrated history of working in the higher education industry. Skilled in Databases, Software Documentation, Computer Hardware Troubleshooting, Training, and Troubleshooting. Strong business development professional with a Bachelor of Science focused in IT – Administration from Western Governors University.
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