Chris Skentos

About Chris Skentos

A highly versatile professional with comprehensive expertise in sales and marketing, known for being resourceful, adaptable, innovative, and driven. Equipped with extensive knowledge of sales strategies and procedures, capable of building strong relationships across all levels. Thrives both as an independent contributor and a collaborative team member, demonstrating exceptional organizational skills and the ability to proactively navigate complex, fast-paced business environments. Adept at aligning with organizational values, ethics, and vision while driving growth and delivering results in dynamic settings.

Experience

1. National Account Manager

   Stericycle

   Jan 2018 — Present · CA

   Business Development Professional | Corporate Accounts Lead at Shred-it Quebec DistrictSales Achievements • Driving Revenue Growth: Identified opportunities to expand service offerings, achieving an impressive $2M annual revenue within corporate accounts. • Customer Engagement: Proactively conducted weekly outreach calls to build relationships and uncover new business opportunities. • Strengthening Client Loyalty: Enhanced long-term partnerships through regular client care visits and tailored service solutions. • Strategic Account Management: Performed regular account reviews to assess service needs, identify usage trends, and improve customer satisfaction. • Retention Strategies: Created effective plans to retain clients and address revenue risks, ensuring business stability. • Timely Issue Resolution: Handled client concerns swiftly, maintaining trust and strengthening customer relationships. • Data-Driven Reporting: Delivered detailed weekly, quarterly, and on-demand reports to support strategic decision-making. • Project Contributions: Played a key role in promotional campaigns and special projects to enhance district performance. • Safety Compliance: Ensured adherence to strict safety and security standards, reinforcing Shred-it’s operational integrity.Customer Service Expertise • Understanding Customer Needs: Developed a deep understanding of client requirements to align products and services effectively. • Resolving Issues Proactively: Addressed customer inquiries with efficiency and professionalism, balancing client and company interests. • Building Personal Connections: Cultivated strong relationships with clients in the assigned territory to drive loyalty and satisfaction. • Exceeding Expectations: Consistently delivered exceptional service, establishing a reputation as a reliable and knowledgeable partner. • Collaborative Solutions: Partnered with internal teams to resolve challenges and improve customer retention.

Education

• Concordia University

  Bachelor's degree, Marketing

  2009 — 2012