Chris Shea
Sr. Director IT - Digital Workplace | IT Operations | End User Support Leader
- Role
- Sr Director IT - Infrastructure Ops and End User Support at Parsons Corporation
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Chris Shea
Leading with over two decades in IT infrastructure and operations, my tenure at Parsons Corporation as the Sr. Director for IT emphasizes digital workplace leadership, where I\'ve enriched employee experiences through advanced virtual collaboration tools and cloud services. Our team\'s focus on transformative IT solutions has propelled workplace efficiency and user satisfaction.At OpsReady, I leveraged my expertise as a Transformation Advisor, offering technology leaders strategic insights for executing impactful changes. My proficiency in ITIL, combined with experience in customer engagement and service delivery, underpins my approach to fostering robust partnerships and driving service excellence within Parsons Corporation\'s dynamic IT landscape.
Experience
Sr Director IT - Infrastructure Ops and End User Support
Jan 2025 — Present · VA, US
Accountable for leading IT Operations NOC, IT Monitoring Tools, ITIL Ops Processes, Endpoint Fulfillment and End User Support
Education
Computer Learning Center
Certificate, Computer Hardware Repair
1980 — 1980
Northeastern University
Computer Science
1982 — 1982
University of Michigan - Stephen M. Ross School of Business
Professional Certificate, Strategic Management
1996 — 2003
MIT Sloan Executive Education
Strategic Leadership, Company Culture, and Digitial Transformation
2019 — 2020
Marriott - Aspen Institute Leadership Program
Executive Leadership Development Program, Leading Innovation
2014 — 2014
Skills
- Cross-Functional Team Leadership
- Leading Change
- Sdlc
- Itil Implementation
- Pci Dss
- Firewalls
- Cloud Computing
- Program Management
- Itil V3 Foundations Certified
- Operations Management
- IT Operations
- Network Security
- Managed Services
- Continuous Process Improvement
- Integration
- Data Center
- Organizational Design
- Delivery Performance
- Networking
- Start-Ups
- Network Architecture
- Strategic Leadership
- Network Engineering
- Telecommunications
- IT Transformation
- Agile Methodologies
- Management
- Disaster Recovery
- IT Sourcing
- IT Strategy
- Business Continuity
- Process Management
- Thought Leadership
- System Deployment
- Leadership
- Itil
- Service Delivery
- Technical Support
- Infrastructure
- Team Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.