Chris Romano
Salesforce Administrator @Promises2kids
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WORK HISTORY
Salesforce Administrator @Promises2kids
San Diego, CA, US
Configured, developed, and maintained Salesforce instance that included NPSP, Sales Cloud, Programs, Service Cloud, Account Engagement, Volunteers, and Case Management- Provided remote, day-to-day support, training, troubleshooting, and administration for 50+ end-users- Customized and maintained third-party integrations, including email marketing (Pardot/Account Engagement), data collection through forms and surveys (FormAssembly), donation and payment processing (Classy & Auctria), and data imports, management, and manipulation (Apsona & Dataloader)- Collaborated with multiple teams to develop, test, and implement solutions with custom objects, flows, reports, dashboards, and UX lightning page layouts- Oversaw restructuring of org-wide sharing settings and user record access.
EDUCATION
National University
Bachelor of Science (B.S.), Computer Science
SKILLS
ABOUT CHRIS ROMANO
Certified Salesforce Administrator in San Diego, CA with strong communication skills, a passion for problem solving, and a Bachelor of Science (B.S.) focused in Computer Science from National University.
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