Chris Ringwald
- Role
- Sr Customer Success Manager at Workday
- Location
- Stamford, CT, US
- LinkedIn followers
- 500 followers
Experience
Sr Customer Success Manager
May 2018 — Present
Customer Success Management (CSM) is Workday’s bridge between our Professional Services and Production Services teams. We advocate on behalf of our customers and take a team based approach to keeping customers connected to Workday. I work directly with customers to enhance their overall user experience with Workday. I assume responsibility for overall customer well being by monitoring customer health, producing customer programs, providing billable services, and acting as an escalation point for customer issues.
Education
Binghamton University
Bachelor of Science (B.S.), Economics
2001 — 2005
Eastchester High School
Regents Diploma, Honors/Regents High School/Secondary Diploma Program
1997 — 2001
Skills
- Benefits Administration
- Security
- Auditing
- Employee Benefits
- Hris
- Personnel Management
- Defined Benefit
- Human Resources
- Workday
- Access
- Visio
- Deferred Compensation
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