Chris R.
ZCX Strategic Channel Manager
- Role
- Zcx Strategic Channel Manager at Zoom
- Location
- Annapolis, MD, US
- LinkedIn followers
- 500 followers
About Chris R.
The core goal has always been to quickly understand key business drivers through communication, adopting business strategies, and transforming ideas into actionable results
Experience
Zcx Strategic Channel Manager
Jun 2025 — Present · San Jose, CA, US
Zoom Contact Center enables your organization to connect with customers through multiple channels—voice, web chat, SMS, and video—within a single, unified platform. Its built-in virtual agent helps automate routine interactions, reducing call volume for live agents, improving overall agent productivity, and providing customers with guided, faster issue resolution around the clock.
Education
University of Maryland Global Campus
Business Administration
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