Chris Preffer

Director Innovation, UPMC HP | Retired Air Force | Youth Sports Coach | Medicare Educator | Licensed Producer ✝️

Role
Director, Program Innovation & Improvement Medicare at UPMC Health Plan
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Chris Preffer

Chris is a leader who brings together professional excellence, innovative thinking, and a deep passion for community and family. He genuinely believes in the power of loving your neighbors as yourself, and he’s dedicated to making a positive impact in every aspect of life—whether it’s through his work or his personal commitments.As the Director of Program Innovation & Improvement for Medicare at UPMC Health Plan, Chris is driven by a love for helping people. He leads with optimism, always seeking out ways to enhance the customer experience, streamline operations, and embrace digital transformation. His rich experience in both healthcare and the military gives him a unique perspective on how to deliver solutions that truly meet the needs of diverse stakeholders.Chris has a special place in his heart for serving veterans and improving their Medicare experience. This commitment is a key part of who he is and fuels his drive to make a difference every day.Outside of work, Chris and his wife are deeply involved in their community. They are active in philanthropy, engaged with Christ United Methodist Church, and committed to building a brighter future for their children. Chris loves coaching his kids’ sports teams and participating in scouting with his son, believing that these activities are just as important as his professional achievements.In everything he does, Chris’s optimism, positivity, and passion for helping others shine through. He’s not just focused on professional success—he’s dedicated to making the world a better place for everyone around him.

Experience

  1. Director, Program Innovation & Improvement Medicare

    UPMC Health Plan

    Feb 2022 — Present · Pittsburgh, PA, US

Education

  • USAF Air Command and Staff College

    Diploma, Military and Strategic Leadership

    2013 — 2014

  • Penn State University

    Minor, Geography

  • Defense Information School

    Certification Department of Defense Spokesperson, Public Relations, Advertising, and Applied Communication

    2010 — 2010

  • Penn State University

    Minor, History

  • Basic Military Training, US Air Force

    Enlistment in US Air Force, Military and Strategic Leadership

    2002 — 2002

  • Penn State University

    Bachelor of Science - BS, Secondary Education and Teaching

    2003 — 2006

  • Academy of Military Science

    Comission in US Air Force, Military and Strategic Leadership

    2008 — 2008

  • Community College of the Air Force

    Maintenance Officer (21A1 AFSC), Airframe Mechanics and Aircraft Maintenance Technology/Technician

    2009 — 2009

  • Robert Morris University

    Master of Science - MS, Mathematics

    2008 — 2010

  • USAF Squadron Officer School - Air University

    Diploma, Military and Strategic Leadership

    2012 — 2012

Skills

  • Microsoft Excel
  • Customer Service
  • Operational Excellence
  • Data Analysis
  • Leadership
  • Training & Development
  • Inventory Management
  • Microsoft Powerpoint
  • Change Management
  • Continuous Improvement
  • Warehouse Operations
  • Strategic Planning
  • Team Building
  • Program Development
  • Management
  • Business Process Improvement
  • Communication
  • Military Logistics
  • Internal Communications
  • Collaborative Leadership
  • Operations Management
  • Program Management
  • Supply Chain Management
  • Event Planning
  • Team Leadership
  • Microsoft Office
  • Database Design
  • Operational Planning
  • Strategic Influence
  • Leadership Development
  • Cross-Functional Team Leadership
  • Military Operations
  • Enterprise Relationship Management
  • Strategic Communications
  • Security Clearance
  • Written Communication
  • Logistics Management
  • Lean Six Sigma
  • Process & Productivity Improvement
  • Performance Management

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Chris Preffer — Director, Program Innovation & Improvement Medicare at UPMC Health Plan in Pittsburgh, PA, US | Unifers