Chris Pobanz
U.S. Sales Director • Consumer & Service Center Relations
- Role
- Director of Consumer & Service Center Relations at Buell Motorcycles
- Location
- Elkhart, IN, US
- LinkedIn followers
- 500 followers
About Chris Pobanz
U.S. Sales Director • Consumer & Service Center Relations at Buell Motorcycles gives me…
Experience
Director of Consumer & Service Center Relations
Oct 2022 — Present · 2700 Patterson Ave SE, US
Buell Motorcycles first Director of Consumer and Service Center Relations. With decades of experience in powersports, Pobanz is perfect for this new consumer relations position. He walks clients step-by-step through ordering their new, custom-made Buell, helping them navigate the numerous design decision along the way. These include appearance preferences, accessories, and more. In the production phase, Pobanz works closely with buyers to monitor the manufacturing schedule, keeping them informed of their place in the queue and tracking their bike\'s delivery via specialized carriers when it\'s ready to ship. As important as building the perfect motorcycle for every client, Pobanz specializes in two areas. One is setting up each buyer\'s Buell service center – as the purchase of every made-to-order Buell comes with its own client-located Approved Service Center. The other is acting as the point person for clients who wish to finance through FreedomRoad Financial.\"I\'m excited for Buell owners to have new financing options through FreedomRoad Financial, as well as their authorized service center,” said Chris Pobanz. “Buell clients deserve world-class products and support, and that is what we\'re going to give them. Having the world\'s most powerful bikes built right here in Grand Rapids, Michigan, makes me proud to be an American and proud to be a member of the Buell Team!\"Strategically, Pobanz’s new role is Buell\'s next big step in fulfilling its brand promise: Buells are different and so is the buying experience. Fueled by growth, CEO Bill Melvin is confident in adding a team member dedicated to ensuring that each client receives the motorcycle of their dreams.\"Our direct-to-consumer business model gives buyers an up-close-and-personal relationship with Buell,\" said Melvin.\"Our desire to create a unique, enjoyable, high-touch buyer experience goes hand-in-hand with everything Buell stands for, and Chris is the right man for the job.\"
Skills
- Boating
- Account Management
- Sales Management
- Negotiation
- Marketing Strategy
- Customer Service
- New Business Development
- Strategic Planning
- Product Development
- Yachting
- Sales
- Team Building
- Boat
- Contract Negotiation
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