Chris Pike

Services Manager @Vodafone

Banff, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Services Manager @Vodafone

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Banff, GB

EDUCATION

1983 — 1985

Derby Poli

HNC, Electronic Engineering

SKILLS

Service ImprovementIT Service ManagementChange ManagementDisaster RecoveryNew Business DevelopmentOutsourcingCrmItilIT StrategyBusiness TransformationProfessional ServicesHpTransition ManagementContract NegotiationPrince2Business ProcessSales ProcessCisco TechnologiesProblem ManagementService DeliveryPre-SalesCitrixInfrastructureIncident ManagementBusiness ContinuityVoipData CenterSolution ArchitectureStakeholder ManagementTeam LeadershipVirtualizationProject ManagementIT OperationsGovernanceService ManagementService DeskBusiness DevelopmentManagementVendor ManagementCloud Computing

ABOUT CHRIS PIKE

I\'m a pragmatic leader translating vision into reality. i have strong analytical, problem solving and decision-making skills with a passion for making; a difference, inclusivity and mentoring together with excellent communication skills. Influential customer focused Transformation, Commercial, Contract Services, Business Transformation & Operational, Director / senior manager with over 25 years experience and a sustained record of success in the Business-to-Business marketplace. Extensive background in public sector including MOD, MOJ, Police and Nuclear Have Lead many complex Transformations and delivery programmes with sustained positive results and customer experiences.P&L responsibility and security clearance to IL3 ‘Secret’ level (expired). Leads complex transformation programmes to IL4KEY TRANSFERABLE SKILLS Business Transformation: Conducts a structured approach to determining the best methods for achieving the objective highly accustomed to working with MOD, MOJ, Police, and Nuclear. Equally accustomed to private Sector Transformation interfacing and working with CXO. Contract Planning & Leadership: Focuses on developing strategies that invest in future sustainable business success. Presents sound business cases supported with strong evidence. Communicates clearly to; CXO, stakeholders, teams, and individuals displaying purpose in achieving overall objectives Commercial Management & Control: Organises business resources and processes so that all are working towards common goals. Uses management information to highlight priority areas and ensure planned expenditure delivers anticipated benefits Stakeholder Relationship Management: Firm believer in participative style of engagement to encourage ideas and good decision making at all levels. Helps identify development needs, rising stars and addresses through planned training supported with mentoring and coaching Communication: Consistent, clear, inclusive, and fact-based communication style. Influences internal and external stakeholders by considering other viewpoints and drivers when deciding most appropriate communication method and content

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Chris Pike — Services Manager at Vodafone in Banff, GB | Unifers