Chris Pettett
Sr. Support Engineer
- Role
- Sr IT Support Engineer at 360 Smart Networks
- Location
- Canton, GA, US
- LinkedIn followers
- 500 followers
About Chris Pettett
Successful, experienced Information Technology professional in the Canton, GA areaQUALIFICATIONS• Strong trouble-shooting and problem solving skills• Exceptional inter-personal skills• Detail-oriented multi-tasker with strong organizational skills
Experience
Sr IT Support Engineer
Jul 2024 — Present · Roswell, GA, US
Provided comprehensive IT Support to over 100 companies in a managed service environment• Supported and administered Servers, Firewalls, VPNs, Laptops, Desktops and VDIs• Utilized connectwise ecosystem for remote support and ticketing• Managed Microsoft Partner resources such as Office365 Admin, Exchange Admin Center, Entra ID, Sharepoint Admin, Teams Admin, etc.• Worked with Vendor support as necessary for third party support• Coordinated laptop and desktop repairs through computer vendors for in warranty devices
Education
Chattahoochee Technical College
Associate's degree, Computer Information Systems Networking Specialist
Skills
- Computer Repair
- Windows 10
- Operating Systems
- Windows 8.1
- Active Directory
- System Center Configuration Manager (Sccm)
- Windows Server
- Windows Xp
- Technical Support
- Network Administration
- Help Desk Support
- Computer Hardware
- Customer Service
- Networking
- Computer Security
- Windows 7
- Security
- Troubleshooting
- Microsoft Exchange
- Microsoft Office
- Switches
- Network Security
- System Administration
- Information Technology
- System Deployment
- Linux
- Windows
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