Chris Peterkin
Credit Union Emerging Leader | Non-Profit/ University Board Member | Public Speaker | CUxEL Advisor
- Role
- Map Loan Advisor (Member Assistance Program) at Coastal Credit Union
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Chris Peterkin
Financial services leader with deep experience in compliance, lending operations, and member-focused advisory work across North Carolina’s credit union sector. Improves financial outcomes through data-driven decision-making and high-volume case management. Brings 15+years of board leadership in higher education and community organizations, guiding governance, succession planning, and strategic growth. Recognized for developing talent, elevating operational standards, and advancing mission-driven initiatives.
Experience
Map Loan Advisor (Member Assistance Program)
Mar 2025 — Present · Raleigh, NC, US
Manage a high-volume portfolio of 20-30+ weekly member assistance cases, structuring loan modifications and payment solutions to improve repayment outcomes and mitigate default risk-Serve as a trusted financial advisor to members experiencing hardship, delivering guidance on credit management, budgeting, and long term financial stability-Partner with leadership and compliance teams to ensure regulatory adherence and consistent execution of program standards-Provide referrals to internal and external financial resources, expanding member access to comprehensive financial support services-Played a key role in crisis- response efforts during the 2025 U.S. government Shutdown, contributing to a 70%+ approval rate across 1,800+ member assistance applications.
Education
Strayer University
Master of Public Administration (M.P.A.), Non-Profit/Public/Organizational Management
2015 — 2018
University of North Carolina at Pembroke
Bachelor's of Science (BS), Mass Communications
2009 — 2013
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