Chris Paul
Information Technology Operations Engineer @American Chemical Society
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WORK HISTORY
Information Technology Operations Engineer @American Chemical Society
Columbus, OH, US
Provided technical support and assistance to customers through JSM, email, and Teams to troubleshoot and resolve technical issues.• Identified and diagnosed technical issues, offering timely solutions to customers, collaborating with other technical support staff when needed.• Created and Maintained Jira Service Management automations for ticket workflow.
EDUCATION
Cuyahoga Community College
Web Development Certificate, Computer Science
University of Missouri-Columbia
Master's Degree, Journalism
Case Western Reserve University
Certificate, Full Stack Web Development
The Ohio State University
Bachelors Degree, Political Science and Government
ABOUT CHRIS PAUL
As an IT Operations Engineer at American Chemical Society, my focus lies in swiftly…
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