Chris Palazzi
L & D ✮ Employee Performance ✮ ILT/ Virtual Training ✮ Process Improvement/Coaching ✮ Recruiting ✮ ID ✮LMS ✮Technology
- Role
- Senior Professional Services Consultant Iii at CDK Global
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Chris Palazzi
After years in the public sector, I reentered the workforce at Countrywide Home Loans. I…
Experience
Senior Professional Services Consultant Iii
Mar 2019 — Present · Chicago, IL, US
Learning and development professional responsible for developing cross functional online and virtual e-learning content and videos to support company strategic production goals. Extensive customer engagement with senior level executives to ensure practical learning solutions are available and impact adult learners when migrating to new systems. Reporting and analytics on learning completion rates. Coach and train facilitators for effective and engaging on line virtual training for remote teams. Combines business and operations expertise to develop and execute practical solutions that drive customer satisfaction. Extensive expertise in various LMS systems. Strong focus on productivity, strategic initiatives with senior level management. Cross functional skills in e-learning development, training delivery -online/virtual./ILT. Additional focus on content development for products and operational fixed assets.
Education
Texas A&M University-Commerce
B.S
Fort Hays State University
MS
Skills
- Analysis
- Needs Analysis
- Leadership
- Residential Mortgages
- Loans
- Refinance
- Coaching
- Usda
- Mortgage Servicing
- Program Management
- Sales
- Executive Facilitation
- Banking
- Mortgage Underwriting
- Targeted Performance Improvement
- Employee Training
- Va Loans
- Credit Analysis
- Training Delivery
- Call Centers
- Instructional Design
- Loan Origination
- Facilitators
- Performance Consulting
- Facilitation
- Process Improvement
- Credit
- Account Management
- Development & Delivery of Training
- Strategic Planning
- Consulting
- Fha
- Project Management
- Mortgage Banking
- Training Leadership
- Onboarding
- Executive Management
- Human Resources
- Training
- Loss Mitigation
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