Chris Oconnor
Customer Lifecycle & Expansion @ Armada | Bridging the Digital Divide
- Role
- Director of Account Management at Ambition
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Chris Oconnor
I build and scale go-to-market teams that drive predictable revenue growth.Over the past 10+ years, I’ve had the opportunity to build from zero, scale through growth, and lead through change across both Sales and Account Management functions in SaaS environments.Today, I lead Account Management at Armada, where I own renewals, expansion, and Net Revenue Retention across our customer base. My role sits at the intersection of revenue, customer experience, and strategy—partnering closely with customers while building the internal systems and processes that make growth and retention repeatable.
Experience
Director of Account Management
Nov 2022 — Present
Education
Shanghai International Studies University
Study Abroad, International Trade and Commerce
Emory & Henry University
Bachelor of Science, International Studies and Business
Georgetown University
Institute on Philanthropy and Volunteer Service
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