Chris Mullen
Technology & Operations Consultant
- Role
- Independent Contractor at Mullen Professional Services Llc
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About Chris Mullen
Seasoned project manager with a strong technical background and 14 years of experience…
Experience
Independent Contractor
Mullen Professional Services Llc
Jan 2019 — Present · Phoenix, AZ, US
Led 12-month order-to-cash transformation for an automotive retailer, increasing product availability and automating sourcing of online orders to drive $55M in incremental sales and save $1M in fulfillment costs annually.• Created future-state architecture and technology roadmap for a $420 million regional telecom, positioning the client to double its subscriber base over the next 2 years.• Organized and administered RFP to identify a financial planning solution capable of handling a major wireless carrier\'s $4.0 billion annual CapEx spend, finding the best-fit product among 8 contenders.• Evaluated current-state asset tracking capabilities for a major online retailer, charting 3 paths to a future-state that would enable accurate accounting of $160 billion in plant, property, and equipment.• Advised major US wireless carrier during rollout of Internet-of-Things (IoT) portfolio with 2,500 pilot customers, designing 5 non-wireless commercial products to drive B2B revenue growth.• Oversaw Agile Salesforce implementation at a major US telecom, leading 5 workstreams through the release of a 21st century replacement for legacy sales, service, and marketing applications that saved $59 million per year in IT costs.• Coordinated 18-month program to build a real-time integration platform between a high-tech online retailer and 14 third-party vendors, enabling same-day work authorizations, background checks, and verification of employment.
Education
IESE Business School
MBA
2009 — 2009
University of Illinois Urbana-Champaign
Bachelor of Science - BS
2000 — 2004
University of California, Los Angeles - The Anderson School of Management
Master of Business Administration - MBA
2008 — 2010
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