Chris Monroe

About Chris Monroe

Are you a founder or tech leader stuck in constant firefighting, bottlenecked decisions, and a business that only moves when you do? OPS Framework helps you turn chaos into clarity so you can scale without burning out.​Through fractional COO support, operations coaching, and keynote speaking, I help growth‑minded CEOs and leadership teams design business systems that run reliably without the leader being the safety net for everything.​What this looks like in practice- A clear operating system and execution rhythm your team can follow without you- Strategic plans grounded in OKRs, not wishful thinking- Scalable processes that protect both quality and culture as you grow.​Using the OPS Framework’s three‑pillar system — Operate. Plan. Scale. — clients typically see- 25% profit growth within a quarter- Hours reclaimed each week through streamlined operations- Team alignment and accountability systems that actually stick- Fewer operational bottlenecks and faster decision‑making.​Before launching OPS Framework, I led high‑performing IT and operations teams and personally hit the wall with burnout. That experience taught me that chaos is not solved by working harder; it’s solved by better design: clearer goals, intentional constraints, and simple execution rhythms everyone understands.​Today, I work with- Tech founders and SMB CEOs who are the bottleneck for every decision- Leadership teams post‑acquisition or post‑growth‑spurt that need a real operating system- Burned‑out leaders ready to shift from “doer and fixer” to “designer and director.”​Outside of work, you’ll usually find me learning, speaking, or coaching around leadership, operational excellence, and building healthy, sustainable businesses.​→ If you want to diagnose your biggest operational bottleneck and map your next three strategic moves, book a strategy call:

Experience

1. Member Board of Directors

   Animalcity

   Jan 2026 — Present · Charlotte, NC, US

   I serve on the Board of Directors for Animal City Haven, a nonprofit that ensures pets are not left behind when their owners pass away. We partner with pet parents to create “forever care” plans and, when needed, step in to provide foster care and adoption placement so animals stay out of shelters and find safe, loving homes. On the board, I focus on building sustainable donation and pricing models, improving operations, and supporting growth initiatives that help Animal City protect more pets and families each year.

Skills

• Sharepoint
• Dns Server
• Data Center
• Project Management
• Network Administration
• Project Planning
• Microsoft Technologies
• System Architecture
• System Deployment
• Servers
• Crm
• System Migration
• Iis
• Vmware
• Information Architecture
• Networking
• Information Technology
• IT Solutions
• Software Development Life Cycle (Sdlc)
• Sdlc
• Cloud Computing
• Leadership
• Active Directory
• Windows Server
• Process Improvement
• Microsoft Office Sharepoint Server
• Business Process Improvement
• Microsoft Exchange
• Google Apps
• Disaster Recovery
• Virtualization
• Microsoft Office
• Information Technology Strategy
• Microsoft Sql Server
• Troubleshooting
• Mitel 3300
• Customer Relationship Management (Crm)