Chris Midgley
Head of Customer Systems, Field Engineering @Motorola Solutions
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WORK HISTORY
Head of Customer Systems, Field Engineering @Motorola Solutions
Rugby, GB
Leading Multiple diverse Field Engineering Teams providing direct Customer Support and Service across the UK Emergency Services and supporting Agencies
ABOUT CHRIS MIDGLEY
Reliable, effective Senior Manager. Capable of leading a department as well as working individually on projects to achieve tight deadlines in often stressful situations. Excellent customer relationship building and communication skills with the leadership qualities to motivate team members and negotiate at Board level. A hard working, dedicated individual with a positive attitude, committed to producing results. Qualifications. • IEng MIET • Full Member APM • ITIL Ver 3 Foundation Certificate in IT Service Management plus additional ITIL Expert Level modules. CSI, SO, ST, SD, SS • Prince2 Practitioners Certificate. • ONC – BTEC Electronic / Electrical Engineering. • N.V.Q Level 3 Engineering Maintenance Q10•••10. • PDC Levels in Maths, Electronic Principles, Electrical Systems and Measurement Principles ( 4 units total ). • HNC Modules in Data Communications and Mobile Telephone Network Engineering. • Installation of Communications Equipment and Cable to ISO/ECI 11801. • Risk Assessment Health & Safety Course. • C&G in Electronic Communications Operator. • European Computer Driving Licence & Excel Power User. • IOSH Managing Safety Certificate. Specialties: Managed Services ITIL Prince 2 TETRA / Airwave Public Safety Communications ESN Service Delivery of IT services to ITIL Framework Customer Relationship IEng MIET MAPM
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