Chris M.

About Chris M.

I’m a results-driven Product Manager with 5+ years in the SaaS industry, spanning both startup and enterprise environments. Over the past 3+ years in product management, I’ve led cross-functional teams to deliver data-informed, customer-centric solutions that drive measurable business impact.My experience includes defining product strategy, owning roadmaps, conducting user research and discovery, and partnering with UX, engineering, customer success, and implementation teams to ship meaningful features that enhance user experience and achieve company objectives.I’ve successfully managed two agile scrum teams, driving alignment between technical execution and business outcomes. I’m comfortable navigating ambiguity, prioritizing competing needs, and making informed tradeoff decisions to keep products moving forward.Known as a proactive and adaptable problem solver, I take initiative to uncover insights from customer feedback, analytics, and stakeholder input to inform product decisions. I enjoy leading presentations, demos, and stakeholder updates, ensuring clear communication and buy-in across teams.I’m passionate about building products that deliver real value, continuously learning, and contributing to collaborative, high-performing teams.Core Skills: Product Strategy • Agile / Scrum / SAFe• Roadmapping • User Research • Cross-Functional Leadership • Stakeholder Management • SaaS Products • Data Analysis • Customer Empathy • Product Lifecycle Management

Experience

1. Senior Product Manager

   Blackbaud

   Jul 2025 — Present

Education

• University of North Texas

  Bachelor of Business Administration - BBA, Marketing

  2011 — 2015

• Texas Woman's University

  Master of Business Administration - MBA, Business Administration and Management, General

  2018 — 2019