Christopher Mason
HR Assistant ll People Experience and Technology @Amazon
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WORK HISTORY
HR Assistant ll People Experience and Technology @Amazon
In my dynamic journey at as a People Professional, I have engaged in a variety of roles and ad hoc projects, each contributing uniquely to my professional growth and the organisation’s success. My experience spans:* Pioneering HR transformations, focusing on enhancing team efficiency and service excellence.* Overseeing Time and Attendance Management, ensuring accurate tracking and compliance, crucial for operational efficiency and employee satisfaction.* Leading in Case Management, adeptly handling a range of employee-related cases, emphasizing fair resolution and adherence to organizational standards.* Innovating in process optimization and workflow streamlining to enhance productivity and effectiveness.* Crafting and implementing communication strategies that have markedly improved team collaboration and customer interaction.* Standardizing HR practices across diverse locations, fostering a unified and supportive work culture.* Managing rigorous safety protocols in high-stakes environments, balancing risk management with exceptional performance standards.* Applying technical expertise to significantly enhance the audience experience in theatrical productions.* Championing initiatives that nurture team unity and cultivate a positive workplace culture.* Highlighting the importance of emotional intelligence in fostering better workplace dynamics and team efficiency.* Conducting comprehensive employee relations investigations with a focus on fairness, building trust and a positive work atmosphere.* Leading a variety of regional projects, focusing on streamlining operations and promoting employee well-being.My approach is guided by Amazon\'s principles of \"Thinking Big\" and \"Earning Trust.\" Committed to continual learning, I am currently advancing my skills in People Management, aiming to further elevate my contribution to our team and the broader organization.
EDUCATION
Avado
CIPD Level 5 Associate Diploma, People Management
University of Lancashire
Bachelor of Science - BSc (Hons), Studio and Live Music Production
Salford City College Group
Bachelor of Technology (BTech), Production Arts – Theatre Technology
ABOUT CHRISTOPHER MASON
CIPD Level 5 qualified Senior HR Professional with 6+ years\' progressive experience in high-volume employee relations, HR process automation, and people capability development across complex, multi-site environments.Specialist in complex ER case management, neurodiversity-inclusive practice, absence management, and continuous improvement operating at scale across 330+ UK and Ireland sites supporting employees. Recognised for delivering measurable outcomes: zero SLA breaches, zero employment tribunal claims over three years, and a 500% increase in case processing capacity through RPA automation.Currently working towards CIPD Level 7 and Chartered membership. Open to Senior HR Advisor, Employee Relations Manager, and People Admin Team Manager opportunities.
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