Chris Martin
Delivery Director @CreateFuture
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WORK HISTORY
Delivery Director @CreateFuture
East Midlands, GB
CreateFuture is a leading UK digital transformation consultancy with over 500 experts. We support clients end-to-end — from brand, proposition, and experience design to product development, software engineering, data & AI, and managed services. Our mission is to supercharge the impact we have with our clients and help them unlock their full potential through digital technology and AI.As Delivery Director, I’m shaping and scaling our delivery capability across the business. I’m leading the rollout of a unified delivery framework to improve consistency, reduce risk, and elevate the client experience — while supporting team growth, operational clarity, and cross-functional collaboration.
EDUCATION
Norwich City College.
Computer Science
ABOUT CHRIS MARTIN
An accomplished and commercially astute Delivery Director, Programme Manager, and Client Services Lead with over 25 years’ experience leading complex digital and technology programmes across public and private sectors. Currently leading the transformation of delivery capability within a fast-growing consultancy, implementing a company-wide framework that improves consistency, reduces risk, and drives stronger client outcomes. I mentor delivery managers, embed best practice, and ensure every project is set up for success through clear standards, confident leadership, and a sharp focus on value. I’m a people-focused leader with a calm, structured approach to delivery. Known for building trusted client relationships, unblocking complexity, and creating high-performing teams, I bring clarity and momentum to everything I lead. Specialties: • IT Executive & Delivery Leadership • Client Services & Stakeholder Management • Programme & Project Management • Business Process Improvement • Agile & Waterfall Delivery • Offshore & Distributed Delivery Models • Risk & Governance Frameworks • Coaching & Mentoring Delivery Talent Organisations that have benefited from my leadership include household names such as Cap Gemini, NHS England, Rolls-Royce, Olivetti, Marks and Spencer, Marriott, Boots, ASOS, Charles Schwab, PowerGen, Barclays Bank and British Steel — as well as numerous financial institutions, healthcare bodies, and FMCG brands.
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