Chris Martin

Customer Account Manager @Fleetmaxx Solutions Ltd

Northwich, GB

A Fleetmaxx Fuel Card Account Manager is responsible for managing relationships with clients who utilise fuel cards for their fleets. My key duties include: Client Relationship Management: Building and maintaining strong relationships with existing clients to ensure satisfaction and retention.Account Oversight: Monitoring client accounts, ensuring proper usage, and addressing any queries related to fuel card account activity. Sales and Growth: Identifying opportunities for upselling additional services and acquiring new business within the client base.Reporting and Analysis: Preparing regular reports on fuel usage, account activity, and cost savings for clients. Problem Resolution: Handling client issues related to billing, card functionality, or service discrepancies promptly and effectively. Compliance: Ensuring all accounts adhere to company policies and industry regulations. This role often requires a proactive approach, with the ability to manage multiple accounts and deliver excellent customer service at all times.

University of Cumbria

Autism