Chris Marquez

Senior Vice President, Samsung Electronics America

Role
Senior Vice President Customer Care at Samsung Electronics America
Location
Englewood Cliffs, NJ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Chris Marquez

Diverse industry experience: manufacturing, supply chain, logistics, distribution, technical support engineering, field services and service delivery. Versatile organizational leadership background running small high skilled teams as well as large operations employees) spanning multiple countries.Broad global business and cultural experience across mature and emerging countries.

Experience

  1. Senior Vice President Customer Care

    Samsung Electronics America

    Dec 2025 — Present · Englewood Cliffs, NJ, US

Education

  • New Mexico State University

    BSIE, Engineering

    1993 — 1998

Skills

  • Account Management
  • Change Management
  • Business Process Improvement
  • Team Building
  • Management
  • Project Management
  • Call Center
  • Recruiting
  • Performance Management
  • Crm
  • Service Delivery
  • Process Engineering
  • Program Management
  • Six Sigma
  • Outsourcing
  • Operations Management
  • Call Centers
  • Team Leadership
  • Pmp
  • Cross-Functional Team Leadership
  • Strategy
  • Process Improvement
  • Vendor Management

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Chris Marquez — Senior Vice President Customer Care at Samsung Electronics America in Englewood Cliffs, NJ, US | Unifers