Chris M.

HR Systems & Data Analyst @United Learning

Maintenance and support on the iTrent HR system and recruitment applicant tracking system, including data cleansing, maintenance of post and department hierarchy data, user access and profile maintenance, user support/training and provision of reporting/analysisHR system user support, providing support to HR system users via a case management system, email and phone. This mainly covers queries around how to use the systems and associated administration resources on the intranet, support on data entry with transfers, pay and job changes and resolution of complex issues. I train new users, write/update user guides and provide one-off coaching on how to use/improve system useProviding scheduled and ad-hoc reporting and analysis using data from the HR and recruitment systems using Business Objects. This covers a wide range of areas from regular turnover, absence and headcount data, to statutory compliance reporting and analysis, such as gender pay gap data and workforce census. I also provide salary bench-marking data and data for external salary and employment surveysImplementing annual pay awards in the HR system, this covers both mass and one-off changes and also allows for variations where individuals are on TUPE terms and conditionsData cleansing and user acceptance testing for the new HR systemUsing my diverse knowledge and previous HR experiences to build effective working relationships and provide excellent service to colleaguesBeing flexible to support my colleagues as part of the Central HR Services team