Chris Lyon

Head of Client Services @SilverDoor

Lancaster, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Head of Client Services @SilverDoor

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EDUCATION

2002 — 2005

University of Sunderland

BA Hons Media Production TV & Radio, Radio and Television

SKILLS

Customer ServiceHospitalityNegotiationAccount ManagementCustomer SatisfactionSalesContract NegotiationNew Business DevelopmentManagementSales ManagementBusiness DevelopmentRelationship ManagementB2bHospitality IndustryProblem SolvingComplaintsSupplier NegotiationCost ControlTourismHotelsBusiness TravelCorporate DevelopmentExceeding TargetsExceeding Customer ExpectationsService LevelsTeam BuildingTeam LeadershipBusiness-to-Business (B2b)

ABOUT CHRIS LYON

I have been at Citybase now for over seven years. During my time here I have seen significant growth in the company and played an active role in shaping Citybase to be the company it is today. I’ve developed a strong understanding of both the leisure market and the ever-changing competitive corporate market. I’ve been heavily involved with the day to day operations of some of our key accounts and put together strategies that deliver great value for our clients and Citybase. During this time I have also assisted in the development and continuous improvement of our internal and customer facing systems.I am passionate about customer service and making sure customers get a great experience with Citybase and I have carried this core value with me in all my roles at Citybase.

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Chris Lyon — Head of Client Services at SilverDoor in Lancaster, GB | Unifers