Chris Lynch
* Managing Partner at WorldShoring * BPO Executive - Off/Nearshore / Government / Technology / Contact Center
- Role
- Worldshoring
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Chris Lynch
Over 20 years of management experience in the Contact Center / BPO space. Executive level…
Experience
Present
Education
University of Iowa
Bachelors, Business Minor in Marketing
Skills
- Inbound
- Team Management
- Business Management
- Sales Operations
- Customer Retention
- Customer Service
- Leadership Development
- Sales Management
- Mentoring
- Strategic Planning
- Quality Assurance
- Bpo
- Strategy Development
- Business Strategy
- Vendor Relations
- Business Process Improvement
- Team Building
- Program Management
- Direct Sales
- Strategy
- Performance Management
- Forecasting
- Telemarketing
- Coaching
- Outsourcing
- Offshore
- Client Services
- Inbound Marketing
- Customer Satisfaction
- Training
- New Business Development
- Call Center
- Process Improvement
- Outbound
- Telecommunications
- Workforce Management
- Account Management
- Customer Experience
- Contract Negotiation
- Start-Ups
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