Chris Luther

About Chris Luther

By integrating the delivery, quality and customer satisfaction initiatives that impact service-based sales and revenue growth, built and retained business in tough, competitive and volatile markets. Achieved company-leading growth through a unique and strongly complementary blend of relationship selling and referral, and customer support skills.Highly successful in the challenging sale of intangibles. Prepared to achieve the strong revenue and profitability growth vital to success for any company dependent on skill in sales of conceptual and value-added products and services, product differentiation, and maintaining strong customer satisfaction and spend levels.As the driving force who makes things happen, built a career around my commitment to giving every endeavor my all and getting the job done. Apply unique combination of knowledge, skills, customer focus and motivation. Understand how to build the trust that pays off when clients depend on you to make them successful.Specialties: Customer Needs Analysis / Revenue Growth / Business Development / Account Retention / Account & Customer Relationship Management / Cross Selling / Negotiation / Solutions Selling / Team Selling

Experience

1. VP of Local and Regional Sales

   The Facilities Group

   Feb 2024 — Present · Tampa, FL, US

   The Facilities Group is the fastest growing Janitorial/Facilities Maintenance company in the United States. We are a house of brands comprised of 18 local, regional and national janitorial/facilities maintenance companies. With over 14K W-2 Employees, Independent Service Providers and 47 regional support offices we support our customers as far west as Guam and all 50 states plus Puerto Rico. Reporting to the CSO, my journey has me leading the growth, leadership and customer experience for all Local and Regional Sales throughout the United States. Coaching, Training and Supporting our Sales Team members to provide world class janitorial/facilities maintenance services for local, regional and national partnerships throughout North America.

Education

• Duquesne University

  BSBA, double major in Investment Management and Finance

  1997 — 2001

Skills

• Solution Selling
• Business Planning
• Operations Management
• Crm
• Negotiation
• Sales
• Outlook
• Marketing
• Banking
• Mortgage Lending
• Investments
• Finance
• Insurance
• Management
• Microsoft Excel
• Customer Satisfaction
• Customer Retention
• Customer Service
• Credit
• Financial Analysis
• Leadership
• Business Development
• Portfolio Management
• Contract Negotiation
• Selling
• Loans