Chris Loeffel
- Role
- Director, Digital Product Management at Charles Schwab
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Chris Loeffel
Positive and persistent wealth management product leader focused on delighting clients…
Experience
Director, Digital Product Management
Mar 2020 — Present
Leads our Client & Representative digital experience team delivering shared capabilities across the enterprise • Acts as a servant leader to a team of seven (10) product team managers and product owners who create and deliver simple, personalized digital experiences • Drives 2x improvements in Client completion rates, Representative adoption, and Operations processing times • Delivers speed at scale through 10x year over year API and shared digital experience usage • Enables a step-function change in speed to market through reducing developer onboarding time by 5 sprints and maintaining a 6.2/7 development team easy score • Ensures a healthy and performant digital platform by achieving 99.99% availability and 0 security/audit findings • Actively manages legal, risk, compliance, fraud, and vendor management activities pertaining to the product portfolio
Education
Babson College
B.S. Business Management, Finance
Texas McCombs School of Business
MBA, Business Management
Wharton Executive Education
Strategic Alliance: Creating Growth Opportunities
Wharton Executive Education
Securities Industry Institute
Skills
- Pmp
- Program Management
- Cost Accounting
- Managerial Finance
- Cross-Functional Team Leadership
- Financial Analysis
- Financial Modeling
- Proposal Writing
- Forecasting
- Dod
- Far
- Costpoint
- Process Improvement
- Government Contracting
- Financial Reporting
- Cost Benefit
- Defense Contracting
- Earned Value Management
- Risk Management
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