Chris Locher

About Chris Locher

With over twenty years of leadership, management, and professional services experience, I have built and led large and diverse global teams of strategists, experience designers, technical experts, project/program leaders, and quality assurance specialists in creating compelling digital experiences and platforms for hundreds of clients including NBC Sports, Google, Microsoft, and Randstad.My core competencies include program management, client services, business development, and delivery excellence. I am passionate about delivering human centered technology solutions to overcome complex challenges and drive business outcomes for my clients. I partner with the Business Development and Client Growth team to ensure client success and satisfaction, and I shape the culture, expectations, methods, and capabilities of the delivery team. I am also committed to fostering a collaborative, supportive, and inclusive work environment that empowers and enables our talent to thrive and grow.

Experience

1. Operations Manager

   Think Tank Qa, Llc

   Jan 2024 — Present · Tampa, FL, US

   Think Tank QA partners with enterprises and high-growth startups to transform software delivery through strategic quality assurance. We offer full-spectrum solutions—from manual test design and automation engineering to accessibility audits, talent augmentation and QA-practice transformation—to uncover issues early, accelerate time to market, and deliver exceptional user experiences. By embedding the “shift-left” mindset into development lifecycles and aligning QA with business outcomes, we help teams ship confidently, reduce risk and costs, and build products users trust.As Director of Operations and Delivery at Think Tank QA, I lead teams that help organizations elevate the quality, reliability, and performance of their software. Our focus is on building scalable QA strategies, automation frameworks, and accessibility solutions that drive faster releases and measurable business outcomes. I’m passionate about bridging the gap between product delivery and quality excellence—helping teams ship with confidence, reduce risk, and deliver experiences their customers trust.

Education

• United States Naval Academy

  B.S., Ocean Engineering

  1995 — 1999

• University of Rhode Island

  M.E.S.M., Environmental Science and Management

  2004 — 2006

Skills

• Program Management
• Leadership
• Project Management
• Project Planning
• Inventory Management
• Navy
• Military
• Security Clearance
• Operational Planning
• Dod
• Military Operations
• Command
• National Security
• Military Experience
• Information Assurance
• Top Secret
• Management
• Strategic Planning
• Software Development
• Software Project Management
• E-Commerce
• Integration
• Kilns
• Quality Assurance
• Security
• Strategy
• Training