Chris Lawn
IT Supervisor at Black Hills Energy
- Role
- IT Supervisor at Black Hills Energy
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
Experience
IT Supervisor
May 2015 — Present · Golden, CO, US
Lead the IT Desktop and Production Support teams in Colorado and Arkansas supporting over 1200 customers in 130 locations across a four state territory.• Created, implemented and managed team processes and procedures to insure the efficient and timely resolution of customer incidents and requests.• Managed fleet of 550 Panasonic Toughbooks and service truck docking setups across four state territory resulting in improved efficiency for our Field Operations. • Contributed to the Implementation of warehouse inventory management as part of the Inventory Optimization team enabling the ability to track inventory parts at the bin level.• Managed requisitions and PO’s in SAP for purchasing hardware, software and services.
Skills
- Business Intelligence
- Mobile Device Management
- Visio
- Team Leadership
- Account Management
- Project Management
- Business Process Improvement
- Process Improvement
- Strategic Planning
- Sales
- Contract Management
- Customer Service
- Analysis
- Mobile Devices
- Integration
- Software Documentation
- Sharepoint
- Active Directory
- Troubleshooting
- Business Analysis
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