Chris Lambert

WORK HISTORY

EDUCATION

ABOUT CHRIS LAMBERT

A bold and ambitious Product Manager for an award-winning vehicle finance provider, with a strong grasp of strategic product management and significant organisational, analytical, and digital experience. Driven to develop viable and visionary propositions that meet the needs of customers, focussing on outcomes, not solutions. An expert communicator able to influence and lead key stakeholders to outstanding business and customer outcomes. Experience in working within the Financial Services sector and working within an FCA regulated business to develop successful financial products whilst striving for good customer outcomes.Skilled in Product Management and Development, Marketing Strategy, Live Events, Presentations, and Digital Marketing.Key Achievements• Product Development Manager for the Moneybarn Capitation product, responsible for the day-to-day management, offering a deep understanding of our business, customers and target market• Developed new product strategies and initiatives to increase our market penetration, such as introducing new product types and asset classes, ensuring they are financially viable, compliant and operationally optimal• Shaped the business case and change requirements, and overseen the implementation of new initiatives• Product Manager for the Denplan suite of products including our insurance, capitation, and corporate offering, covering over 3m customers. • Product owner to deliver key propositions that meet our dentists’ needs and enable growth of our payment plans, including a multi-million-pound project to improve the Denplan proposition, that drove substantial improvements in customer satisfaction, commercial growth, and secured clientele, resulting in a return to net growth• Launched a new practice staff care proposition including 24/7 GP and counselling services, to dental professionals to improve their access to healthcare during the pandemic • Successfully executed multiple Agile projects using Jira to set objectives and to deliver a clear vision, strategy, and goals for digital deliveries. Worked with Business Analysts, Project Managers and scrum teams, managing delivery of the business requirements and roadmap, creating tasks, user stories and acceptance criteria whilst maintaining and prioritising the backlog the to ensure effective delivery of business objectivesMy decisive approach, adaptability and critical thinking makes me a dynamic leader who loves solving problems and making visions become reality