Chris Knell
Fulfilment Operations Business Manager @Tesco
Signup · Get unlimited contacts
WORK HISTORY
Fulfilment Operations Business Manager @Tesco
Scotland, GB
Standing over the delivery of the fulfilment business in the North of the UK. Including home delivery, click & collect and our growing quick commerce/rapid on-demand delivery model-Business partnering with retail leadership to deliver a successful Dotcom/Fulfilment operation, identify opportunities for improvement to process, implementation and people capability - Implement and enable business growth - Drive performance convergence, ensuring the right metrics, tools & support are in place - Delivery of business change plans - operational, technology and cultural - Building Dotcom capability by coaching and training retail leadership colleagues to enhance their operational understanding and knowledge- Being the subject matter expert in online fulfilment process & procedures - home delivery, Click & Collect, Quick Commerce and Automation - Building & facilitating collaborative working relationships between retail and office based teams to ensure all business partners are engaged to deliver a safe, legal and efficient operation - Managing communication and engagement of retail stakeholders to ensure they are wellinformed on the online & fulfilment strategy and plans- stand over the engagement, mobilisation and implementation of new fulfilment propositions e.g. Click & Collect only sites, quick commerce (Whoosh), marketplace.
EDUCATION
University of Aberdeen
Bachelor of Applied Science (BASc), Environmental Biology
SKILLS
ABOUT CHRIS KNELL
I am a forward thinking individual, with a wealth of experience delivering large scale business change programmes and operational improvements. I have a track record of leading teams to deliver significant business improvements. Summary of key skills- Strategic thinking- Problem solving- Programme/Project management - Leadership - building and leading a team to get the best from them- Adaptable, responsive and quick to learn- Communication and engagement at all levels- Innovation and creative solutions- Large scale business change management
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.