Chris Karanasos

Loaner Manager Customer Service @Bmw Of Manhasset

Rockville Centre, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Loaner Manager Customer Service @Bmw Of Manhasset

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NY, US

Handling daily inbound at outbound calls. Arranging service appointments via X-Time scheduling software. Coordinating with the parts department in order to confirm parts requested by a customer are instock before a service appointment is arranged. Coordinating with the service advisors to update the repair status of a car by utilizing CDK Drive Software once requested by a customer. Arranging loaner appointments via TSD Car Rental software and physically inspect, hand and receive back the loaners from the customers. Assisting the service department cashiers (including opening and closing the register) once is needed. Communicating daily with customers, listening to their concerns and complaints, ensuring their service advisor and the service manager will be advised accordingly

EDUCATION

1983 — 1988

National Technical University of Athens

BS, Naval Architect & Mechanical Engineer

SKILLS

InspectionMaritimeMaritime OperationsNaval ArchitectureOceanShippingPurchasingShipsNavigationManagementLogisticsInternational ShippingTransportationPortsSocial MediaMarine EngineeringProcurementShipbuilding

ABOUT CHRIS KARANASOS

Experienced officer with a demonstrated history in International Shipping, procurement and logistics management for marine spare parts and services. Strong sales professional with a BS focused in Naval Architect & Mechanical Engineer from National Technical University of Athens.

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Chris Karanasos — Loaner Manager Customer Service at Bmw Of Manhasset in Rockville Centre, NY, US | Unifers