Chris Ikeno

Head of Quality @Lonza

Kingston, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Head of Quality @Lonza

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Kingston, ON, CA

Key Responsibilities•Define and implement the Quality strategy aligned with business objectives, customer expectations and regulatory requirements•Lead the Quality organization, build high-performing teams, drive training/development, promote quality mindset and ownership culture•Oversee establishment, maintenance and continuous improvement of the QMS, ensuring compliance to cGMP, ISO, EMA and corporate requirements•Ensure inspection readiness: lead internal, customer and regulatory inspections; implement CAPA and improvements•Drive operational excellence in quality processes such as deviations, CAPAs, change control, risk management, metrics, data integrity•Act as the quality interface with customers, regulatory bodies, contract partners, and suppliers representing Lonza in quality and compliance matters•Partner with business leadership to balance quality, speed, cost and compliance, support new product launch, continuous improvement•Monitor quality key performance indicators (KPIs), drive root cause analyses and ensure robust trending and preventive actions•Budget resources and infrastructure for the Quality department, ensuring alignment with business growth and risk managementExperience•Extensive experience (10+ years) in quality leadership in a ISO/GMP regulated environment (biologics, medical devices, CDMO/CMO)•Deep knowledge of regulatory requirements (US, EU, Canadian), CE, ISO 13485, 9001, ISO 14971, change management and global quality systems•Proven experience building high-performing teams, developing talent, leading culture change and driving continuous improvement•Strong leadership, communication and influencing skills: ability to collaborate across functions and engage with senior stakeholders•Strategic mindset, commercial acumen and a pragmatic approach to balancing quality, cost and speed to market•Demonstrated track record of audit and inspection readiness, handling regulatory interactions, and driving improvement activities

EDUCATION

2002 — 2005

Seneca Polytechnic

3 year Diploma, Biotechnology (BTR)

N/A

Lonza

Certificate, Lean Six Sigma

2013 — 2016

Seneca Polytechnic

Pharmaceutical Regulatory Affairs and Quality Operations Grad. Cert., Regulatory Affairs

2006 — 2010

University of Guelph

H. B.Sc Honours Bachelor, Microbiology

SKILLS

Quality AssuranceChromatographyBiotechnologyManufacturingQuality ControlGmpSop DevelopmentCapaTechnical WritingElisaMicrobiologyManagementFood SafetyAnalytical ChemistryWestern BlottingTissue CultureIsoSopFdaComputer LiterateBiochemistryHplcQuality SystemMolecular BiologyCustomer ServiceRegulatory AffairsLifesciencesPolymerase Chain Reaction (Pcr)PcrProcess ImprovementQuality ManagementSoftware DocumentationBiosafetyRegulatory SubmissionsValidationScienceGlp

ABOUT CHRIS IKENO

Dedicated and driven quality management leader with a proven track record•Strategically focused with a comprehensive approach to quality management ensuring business objectives are met or exceeded•Excellent interpersonal communication and problem solving skills •Intimate knowledge of Canadian and US good manufacturing practices, including ISO medical device standards for quality management (ISO 13485:2016), MDSAP (HC, FDA, TGA, MHLW) and European Medical Device Regulation (MDR, MDD)•Experienced with US Department of Defence requirements (EAR, ITAR, NIST cyber security)•Certified Lead Auditor (ISO 13485:2016, ISO 9001:2015, ISO 19011)

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Chris Ikeno — Head of Quality at Lonza in Kingston, ON, CA | Unifers